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How fq777 Handles Your Personal Data

Your account with fq777 involves real payment rails — bKash, Nagad, Rocket — and we take the data that flows through those seriously. This policy covers what we collect, why we collect it, and how you can request changes or deletion.

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fq777 How fq777 Handles Your Personal Data
CONTACT OUR TEAM

Reach Us About Your Privacy

Email Support Send your data request or privacy question to our support address. We aim to respond within two business days and will confirm receipt immediately.
Live Chat Open the chat widget from any page on fq777 to speak with our account team directly about data access, correction, or deletion requests.
Account Settings Log in and go to Account Settings to update your contact details, review saved payment methods like bKash or Nagad, and manage communication preferences.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic lock and a prompt to re-verify before your account wallet is accessible.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can block non-essential cookies from your browser settings without losing account access.

Retention and Deletion

Account data is kept while your account is active and for the period required by applicable regulations after closure. You can request deletion of non-mandatory data by contacting support through live chat or email.

Payment Data Handling

bKash, Nagad, and Rocket transaction references are stored only as long as needed for dispute resolution and regulatory compliance. We do not store your full mobile wallet PIN or bank credentials.

Common Questions About Your Data

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. We also log device and session data to protect your account from unauthorised access.

Yes. Contact us via live chat or email with your account details and we will provide a summary of the personal data we hold. We aim to respond within two business days of receiving your request.

Submit a deletion request through live chat or email. We will remove non-mandatory data promptly. Some transaction records tied to bKash or Nagad payments must be kept for the period required by applicable regulations.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services to protect your account.

We use session cookies for login continuity and analytics cookies to improve the platform. You can disable non-essential cookies in your browser settings at any time without losing access to your account.

Your data is processed in accordance with the laws of your eligible region. Access to fq777 and how your data is handled depends on local law. If you have region-specific questions, contact our support team directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.